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Thursday, October 8 • 3:00pm - 3:45pm
Case Study: Zendesk -- Helping Customers to Drive Their Own Success LIMITED

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Founded in 2007 in Copenhagen, Zendesk now has over 45,000 customers of all types and sizes.  With such a diverse customer base, making customers self sufficient is a vital key to scaling Zendesk's customer success organisation.  In this session, Rav Dhaliwal will share his perspective on what has worked and why in enabling customers to drive their own success.

avatar for Rav Dhaliwal

Rav Dhaliwal

Manager; Customer Success EMEA, Zendesk
With over 15 years of experience in the collaboration and customer service software space with companies like Salesforce.com, Yammer and now Zendesk, Rav Dhaliwal has worked across industries and geographies to help organisations of all types and sizes drive adoption and realise business... Read More →

Thursday October 8, 2015 3:00pm - 3:45pm BST
Tate Clore DoubleTree by Hilton London Victoria

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