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Thursday, October 8 • 3:00pm - 3:45pm
Case Study: Citrix - International Customer Success LIMITED

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Case Study: Citrix - International Customer Success

Citrix’s client was a large bank located in South Africa with offices in 20 countries across Africa.  The goal of the project was to implement an enterprise mobility management solutions.  Citrix’s Customer Success team was located in Ireland.  How to build a trusted relationship with the channel partner, identify the appropriate key stakeholders and launch the largest product deployment customer history?  It wasn’t easy, but Citrix accomplished the project, and in the process, transformed the Account Manager role into a new status as Implementation Trusted Advisors.

avatar for Evin Conway

Evin Conway

Senior Success Manager, Citrix
Evin ConwaySenior Success Manager, Citrix ShareFile Evin is Senior Success Manager for Citrix ShareFile, responsible for developing and managing customer relationships for continued revenue generation.  He also gathers product feedback and requests for the Product Mgmt and Enterprise... Read More →

Thursday October 8, 2015 3:00pm - 3:45pm BST
National DoubleTree by Hilton, London Victoria

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