Customer SuccessCon Europe 2015 has ended
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Peter Lyon

Chief Revenue Officer
Dublin, IE
Peter Lyon is currently the Chief Revenue Officer for eSpatial. Responsible for the acquisition of new customers and retention of existing customers, Peter is scaling up all customer facing roles to enable further revenue growth.

With over eight years implementing Customer Success programmes in several businesses, Peter’s belief is that a successful Customer Success strategy is largely dependent on two factors. Firstly, the culture of the organisation and secondly, its ability to implement organisational change. Peter has held executive Customer Success positions in several international organisations as well as start-ups.  This has enabled Peter to understand and solve the challenges and complexity of Customer Success across all sizes of organisations.

Peter formed his own Customer Success consultancy business in 2015 advising local and international SaaS businesses on implementing Customer Success programmes. He is the co-founder of Customer Success Ireland which organises Customer Success Management events in Dublin.

My Speakers Sessions

Thursday, October 8

3:00pm BST